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Helpful information to get the most out of your Socket Internet account.
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Information from Socket about our services and customer support.
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Tips to Cancel Another Internet ProviderWe've created this page to make switching to Socket even faster and easier, so you can start enjoying our service and support and cancel your existing service with your other ISP.Switching Tips and Guidelines 1. Make sure that you have set up your Socket account before canceling your old service, and that you notify your friends and family of your new Socket e-mail address. 2. The fastest and most common way to cancel your account is by phone. Below is a list of some popular Internet service providers and their contact information for subscriber cancellation. When you contact your provider to cancel your account, be sure to have the following information handy: User-name (e-mail address) Password Mailing address and/or phone number Credit card number that the service is billed to If your provider is not listed here, please contact its customer service department for help with canceling your account.  America
Online (AOL) How to cancel: Members can cancel over the phone, online, or by fax. Phone: 1-888-265-8008 Online at Keyword: Cancel FAX: 1-801-622-7969 - Use our fax cancellation form.  Worldnet
(AT&T) How to cancel: Members must cancel over the phone. Phone: 1-888-613-3064  CompuServe
How to cancel: Members must cancel over the phone. Phone: 1-800-292-3900  EarthLink
/ MindSpring To cancel your EarthLink service, call one of their support representatives. Cancellation requests via e-mail or any help forms will not be accepted. To cancel a standard access plan, call 1-800-890-6356  Juno
How to cancel: Members must cancel over the phone. Phone: 1-888-811-5866  Microsoft
Network (MSN) How to cancel: Members must cancel over the phone. Phone: 1-800-386-5550  Prodigy
How to cancel: Members must cancel over the phone. Phone: 1-800-213-0992  Verizon
/ GTEtestBell Atlantic How to cancel: Members must cancel over the phone. Phone: 1-800-927-3000 (select Option 2) 7 a.m. to 7 p.m. CST Monday through Friday You must have your user name and password. |