Socket helps non-profit group reach its goals by offering affordable phone service.
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Client
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Community Living is a non-profit agency located in St. Peters, MO, dedicated to providing life-enriching services to people with disabilities since 1978. Their 180+ employees provide support services to over 350 people in St Charles county. The agency offers programs and resources to assist people in becoming active, contributing members of their community.
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Challenge
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As a non-profit organization, Community Living has an obligation to make sure all finances, no matter how small, are spent wisely. Community Living has set a high standard by valuing objectivity in all aspects of agency operation, practicing good stewardship of public funds and operating by a strict set of standards designed to ensure quality fiscal management. In addition, the agency meets all 20 BBB Standards for Charity Accountability.
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Solution
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When the good people at Community Living realized they could save a bundle each month by switching their phone service to Socket, the transition made sense from a practical, financial standpoint. Socket made the transition easy by providing improved customer service at a discounted price. Socket also offered increased features and services that immediately proved to be very beneficial. For example, Socket's inbound caller ID has been ideal for updating and maintaining Community Living's call log.
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Result
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The transition to Socket's phone service went practically unnoticed to Community Living employees. Now, they no longer waste time clarifying phone bills or waiting on hold, but instead enjoy the security and reliability Socket's people provide. Plus, a Socket representative is only a quick phone call away. Most importantly, eliminating network hassles over the phone has allowed Community Living to donate even more time and resources towards fulfilling their mission of enriching the lives of people with disabilities.
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www.cliservices.org
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Industry
Non-Profit
Socket Services
- Twelve phone lines
- PRI Circuit
- Metro Calling
Geographical Location
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